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- ============================================================================
- ============================================================================
- RightFAX NT v4.02 README (11- Sep-95)
-
- ============================================================================
- This version has some major additions:
- 1) New Print Driver Technology
- Previously, RightFAX had NO PM print driver, NO NT print driver nor
- any Win95 print driver. Now all 3 have print drivers! All three
- require running a setup routine, located in the respective
- \RIGHTFAX\CLIENT directories located beneath the RightFAX structure.
- These installs will make changes to your local configuration to allow the
- print drivers to work correctly.
-
- 2) Now in a Microsoft Network environments, Lan Manager, Lan Server and
- NTAS, NO QUEUE, SERVER or print queue TYPE need to be defined, e.g. you
- can have RightFAX service an unlimited number of servers and print
- queues. All the queues you want RightFAX to service, need to
- PRINT TO: \\.\pipe\rightfax. For remote servers, this will also
- work via, CONNECT TO PRINTER, or by having the queue
- PRINT TO: \\server\pipe\rightfax.
-
-
- ============================================================================
- Other Bug Fixes Included
- 6 Jun 95 - BD_CTL.C, RESXMIT2.C - Fixes a problem with DTMF settings. It
- seems that the RightFAX BoardServer Applet was not writing the
- correct information to the Registry.
-
- 6 Jun 95 - BD_CTL.CPL - Fixes a problem in the RightFAX BoardServer Applet
- where it would not write the correct information to the Registry.
-
- 8 Jun 95 - PORTHAND.EXE - Fixed a problem in the RightFAX Queue Handler where
- printing on the FaxServer would cause the ERROR: "All Threads BUSY".
- This was due to the Print Manager being to slow, so we corrected
- the routine to accomodate the Print Manager's speed.
-
- 21 Jun 95 - LASERNT.DLL - Fixed a problem where the Service would continually
- "eat" virtual memory, everytime the CONVERTOR DLL was loaded. This
- would continue until all the memory was eaten. The problem was
- caused because by Microsoft does not clean up memeory after a DLL
- is unloaded. The memory it used never would be released and thus
- the problem.
-
- 11 Jul 95 - BROOKSRV.EXE - Fixed a problem in the where it would stop
- processing for no reason, usually only on 8 fax channels or more.
-
- 11 Jul 95 - WORKSRV.EXE - Fixed a problem with OCR incoming faxes for routing.
-
- 12 Jul 95 - BD_CTL.CPL - Fixed a problem where Call Grouping would disable or
- enable ONLY, the Max Pages setting in the Channel Setup.
-
- 12 Jul 95 - FAXSERV.EXE - Fixed a problem where starting the Service
- automatically caused it to give and error "Faxserv hung while
- starting" in the System EventLog.
-
- 13 Jul 95 - WORKSERV.EXE - Fixed a problem where the Service would not read the
- LOGLEVEL correctly.
-
- 13 Jul 95 - WORKSERV.EXE - Fixed a problem where the CVL file did not end in a
- period and would trap the Service.
-
- 13 Jul 95 - FAXPRINT.DLL - Fixed a problem where printing a FAX multiple times
- would cause the the output handle to become invalid.
-
- 13 Jul 95 - FAXDB.EXE - Added PIPECMD_SERVERCHECK so OMF could decipher which
- server his driver was writing information to.
-
- 19 Jul 95 - FAXDB.EXE - Fixed a bug in the DELETION routine, forgot to end
- TRANSACTION.
-
- 20 Jul 95 - FAXSERV.EXE, FAXDB.EXE, BROOKSRV.EXE, WORKSRV.EXE, GATEWAY.EXE,
- PORTHAND.EXE -
- Changed the LOGGING information in the Event Viewer so it would
- not give an EventID of 0, which could constantly notify
- Administrators on NT. Order is as follows:
- 0xCF00, 0xCF10, 0xCF20, 0xCF3#, 0xCF4#, 0xCF50
-
- 21 Jul 95 - GATEWAY.EXE - Changed the launch command to CreateProcess so we can
- better keep track of memory leaks.
-
- 24 Jul 95 - WORKSERV.EXE - Fixed a problem where the DAMN cfstrtok.
-
- 25 Jul 95 - BD_CTL.CPL - Fixed a problem where the AUDIT_PATH and
- AUDIT_INIT_STR were not being recorded.
-
- 27 Jul 95 - FAXDB.EXE - Fixed a problem where CFSTRTOK was screwing up the
- FORWARD capability. Removed CFSTRTOK from all listings.
-
- 02 Aug 95 - *.C - Changed all the EXEs and DLLs, so that they did not need
- MSVCRT20.DLL.
-
- 03 Aug 95 - G3TOPCX.DLL - Fixed a problem with DCX to G3 conversion. Where the
- G3 would be the right number of pages, but each page would be ALL
- the DCX pages.
-
- 11 Aug 95 - BROOKSRV.EXE - Fixed a problem with WINK settings in the BTCALL.CFG
-
- 17 Aug 95 - WORKSRV.EXE - Removed the SYNCFOD services from the WorkServer
- Module. Also changed the default services: ARCHIVE was removed.
-
- 17 Aug 95 - FAXSERV.EXE - Now when a Network Broadcast is needed, the Fax
- Server Module creates a file for the RightFAX Message Sender to use
-
- 17 Aug 95 - FAXS_CTL.CPL - Fixed a problem in which the TEMP variable was being
- set as TMP, are processes did not like this.
-
- 17 Aug 95 - GATEWAY.EXE, WORKSRV.EXE - Changed these Services to check for TMP
- or TEMP in the \SOFTWARE\RIGHTFAX area of the registry.
-
- 18 Aug 95 - FAXPRINT.DLL - Fixed a problem with the checking for an error, i.e.
- (w == 255) should have been (w == 0xFFFF), this caused a trap in
- the DLL.
-
- 18 Aug 95 - GATEWAY.EXE - Fixed a problem with multiple receipents from mail,
- the last person would get 2 faxes.
-
- 18 Aug 95 - BD_CTL.CPL - Fixed a problem with the AuditLevel being incorrectly
- written to the Registry.
-
- 18 Aug 95 - GATEWAY.EXE - Changed the process to dynamically attach a drive to
- a UNC name.
-
- 22 Aug 95 - FAXDB.EXE, FAXSERV.EXE, WORKSRV.EXE, GATEWAY.EXE - Changed the
- connecting of the Services to the Registry. It now closes the Key
- each time when it is done.
-
- 22 Aug 95 - GATE_CTL.CPL - Changed the dialog for better viewing of the
- information.
-
- 25 Aug 95 - GATEWAY.EXE - Changed the way it attachs to a network drive.
-
- 25 Aug 95 - WORKSRV.EXE, FAXDB.EXE - Added the memory segment information so
- that FaxStat could access it.
-
- 25 Aug 95 - FAXSTAT.EXE - Added RightFAX Database Information.
-
- 29 Aug 95 - FAXSERV.EXE, FAXDB.EXE - Changed the reading of the Registry, to
- close the key after every opening, I thought I had done it before,
- guess NOT. This would cause an ERROR:8, in the EventLog, under the
- RightFAX Server Module.
-
- 29 Aug 95 - FAXSTAT.EXE - Added RightFAX WorkServer Information.
-
- 29 Aug 95 - FAXS_CTL.CPL - Fixed a problem with the RightFAX Database Module not
- writing information to the Registry.
-
- 31 Aug 95 - FAXSERV.EXE - Fixed a problem with Notification turned off, the
- Server would hang in reposting events in the queue.
-
- 12 Sep 95 - FAXSERV.EXE - Added error checking in the delete llop to match
- FD_FAX.C.
-
- 12 Sep 95 - FAXDB.EXE - Added validity checking for the FAX_SET. Added
- validity checking for the FAX_SET. Added test for bad DBA.
- Also turned off VIEWED and PRINTED for the fax record. Forced
- the Object ID to upper case. Added check for simulated end of
- set. Removed the code to copy the username, based on the
- different routing types.
-
- 12 Sep 95 - FAXSERV.EXE - Added AUTOPRINTing for all received faxes. Added
- NEWLIB functionality to the server. Added AUTOPRINTing for all
- received faxes parameter. Added check for NEWLIB code.
-
- 12 Sep 95 - GATEWAY.EXE - Added selectable priority for VIM messages. Added
- PREVIEW embedded code.
-
- 12 Sep 95 - WORKSERV.EXE - Added extras tags to Single Page TIFFs. Added -4
- option to tell G3toTIFF to not check for sequential base names,
- e.g. 123P001.TIF, 123P002.TIF. Also, added closing of file and
- cleaning up attachments after an error. Added owner_id to the
- error outputs. Also, added test for CS and transmission history,
- but no fax body.
-
- 12 Sep 95 - G3TOTIFF.DLL - Added -4 parameter option to do sequential base
- names.
-
- 12 Sep 95 - BROOKSRV.EXE - Removed:
- BfvLineReset(pChnInfo->lp, pChnInfo->szConfigFile); We believe it
- is trapping the Boardserver on TR-112s.
-
- 14 Sep 95 - GATE_CTL.CPL - Removed the "changing" of mail types in the dialog,
- it now reads from the Registry information entered by the install.
-
- 14 Sep 95 - GATEWAY.EXE, WORKSRV.EXE - Fixed a problem with using the WorkServer
- remotely, had a RegOpenKeyEx on a closed handle.
-
- 14 Sep 95 - GATEWAY.EXE - Changed the way the gateway looks for its Registry
- entries. Now, you can install it into any directory beneath
- RightFAX and it will look for that entry in the Registry. This
- will allow for multiple gateways on a server.
-
- 20 Sep 95 - WORKSRV.EXE
- Fixed the sent-fax archiving function. Previously, one of the
- parameters passed to the g3totiff process was invalid.
-
- 02 Oct 95 - FAXDB.EXE - Fixed a problem with Purging of deleted faxes and
- certain memory configurations, which would cause FAXDB to trap in
- the OS/2 server.
-
- 02 Oct 95 - WORKSRV.EXE, GATEWAY.EXE - Added a function to return the USERID
- for a given fax, to the FAXSTAT program.
-
- 02 Oct 95 - FAXSTAT.EXE - Added the Gateway to the Status program.
-
- 03 Oct 95 - FAXS_CTL.CPL, BD_CTL.CPL, WORK_CTL.CPL - Changed the way the Applets
- accessed the Service Manager Database, to hopefully cure the
- 'ERROR 8' problem.
-
- 03 Oct 95 - FAXSTAT.EXE - Added more information to the Gateway section.
-
- 04 Oct 95 - WORKSRV.EXE
- Added a new embedded code <UNIQUEID> for fax coversheets which
- displays the unique ID associated with a fax. Unique ID's can be
- assigned to a fax using the embedded code <UNIQUEID:xxxxx>. If no
- ID is assigned with the embedded code, one will be created by the
- server automatically. Note that while the field is named Unique ID,
- the server does not check that duplicate ID's are not being
- assigned, thus if the <UNIQUEID:xxxxx> code is employed, guaranteed
- uniqueness is left up to the creator.
-
- 05 Oct 95 - FAXSERV.EXE, FAXDB.EXE, BROOKSRV.EXE, WORKSRV.EXE, GATEWAY.EXE,
- PORTHAND.EXE -
- Changed all the Registry calls to use the minimum access
- required to do the calls.
-
- 05 Oct 95 - FAXS_CTL.CPL - Added the ability to check which queues are the
- RightFAX queues and add the Separator File to them.
-
-
-
- ============================================================================
- Helpful Tips
- -> When using the Export/Report function from FaxAdmin for Windows, we
- strongly recommend that you set your TEMP environment variable in the
- AUTOEXEC.BAT to C:\TMP and create a C:\TMP directory.
-
- -> The RightFAX Windows Print Driver supplied in version 3.50 and 3.51 will
- continue to work with RightFAX 4.02 servers. The Driver will not be updated
- nor is it included with RightFAX 4.02 -- the PowerBar has replaced the
- Windows Print Driver.
-
- -> In order to Print or Preview reports from FaxAdmin for Windows, the
- "current directory" must be writable. In other words, you may have to
- set the Working Directory for the FaxAdmin icon to point to a directory
- on your "home" or local drive.
-
- -> The PowerBar is not compatible with Windows NT workstations. There is
- software included for Windows 95 in the CLIENT\WIN95 directory.
- Print drivers for Windows NT are not included, though FUW and FAW work.
-
-
-
- ============================================================================
- Troubleshooting
- Will the RightFAX NT v4.02 work with a Novell network?
- -> Yes, RightFAX NT v4.02 will work with Novell clients, if they are
- running multiple protocols, ie Netware and Microsoft requesters.
-
- Why is RightFAX creating "weird" usernames, e.g. "<WHO:TOM>" and "/*======"?
- -> The separator file, which needs to be set in the Printer Setup, was set
- incorrectly, or not set at all. This was a omission from the manuals.
- You need to open the PROPERTIES for the queue and goto to the DETAILS
- section. Then you need to "browse" the \RIGHTFAX\BIN directory for a
- SEPARATOR FILE called RIGHTFAX.SEP. Nothing needs to be restarted or
- rebooted for this change to take place.
-
- Whenever printing, archiving, or file routing; RightFAX returns an error?
- -> The RightFAX WorkServer# Modules need to LOG ON AS a user in the Service
- section. This was an omission from the manual. All Service which
- access a UNC name, share or path need to have access, other than just
- SYSTEM access. By default, Windows NT does not allow SYSTEM accounts
- access to UNC names, shares or paths. You need to open the Service
- applet in the Control Panel and highlight the RightFAX WorkServer#
- Module. Then click the STARTUP button. Inside this dialog, click the
- THIS ACCOUNT button and type in a Username or select the button with the
- three dots on it, to choose from users in the Domain. Then type in the
- Users password and confirm it. This will log the RightFAX WorkServer#
- Module on as that Username.
-
- RightFAX NT doesn't do automatic backups?
- -> That is correct. In Windows NT there is a built in scheduler, which you
- can take advantage of and backup up the database files. There is a
- command called "AT", this is a UNIX throw back. It allows you to set a
- time adn day when you would like something to happen. i.e. run a batch
- file. All you need to do is create a batch file to STOP the RightFAX
- Server Module, zip up the files and then re-start the RightFAX Server
- Module. Then have the "AT" command execute the batch everyday at
- 10:00PM. You will need to make sure the Service SCHEDULE is running and
- is set to automatically start everytime you stop the Server. There is a
- sample batch file included with RightFAX NT v4.02, in the \RIGHTFAX\BIN
- directory. You will also need to have the service SCHEDULE, LOG ON AS a
- User, just like the RightFAX WorkServer# Module; since it needs to
- access a UNC name.
-
-
- ============================================================================
- RightFAX NT v4.02 Notes
- 1) Lack of E-Mail Support
- This version of RightFAX will NOT support all the E-Mail gateways supported
- by RightFAX v4.01 for OS/2. RightFAX NT v4.0 does have a GroupWise and
- MSMail gateway and expects to have a 32-bit Windows NT Service for cc:Mail
- and Lotus Notes, later this year as the e-mail vendors provide 32-bit
- Windows NT DLL's. Also, the Gateway can not do conversion of native
- documents to PCL-5. This means attachments can not be DOC, WP5, SMI files
- as in the RightFAX OS/2 Gateways.
-
-
-
- ============================================================================
- ============================================================================
- RightFAX WindowNT Client Package
-
- This package includes all software necessary to support WindowsNT clients
- with the RightFAX NT 4.02 fax server. The FaxUtil and FaxAdmin programs are
- similar to the Windows 3.1 versions. The PowerBar, which is available on
- Windows 3.1, is not available for WindowsNT as the PowerBar framework does
- not fit the new interface of WinNT. A similar pop-up interface has been
- developed for WinNT which allows any Win-16 or Win-32 application to fax
- using an HP LaserJet III or PostScript driver. By using a standard PCL-5 or
- PostScript driver, documents are maintained as they would print in the most
- exacting specifications. TrueType, PCL-5, and Adobe fonts are all supported.
- Like RightFAX on Windows 3.1, the fax processing is all handled by the fax
- server and the client workstations are all free to go about their work.
-
- ============================================================================
- Installation of the RightFAX WindowsNT Print Driver
-
- 1) Choose 'Create Printer'.. from the Printer menu in the Print Manager.
- 2) Then enter a name for the Printer.
- 3) Next select 'Other..', from the Driver selection:
- enter the location of the \RIGHTFAX\WINNT directory.
-
- 4) For 'Description', enter anything you like.
- 5) Lastly, for 'Print to:', enter the UNC name of the faxqueue,
- i.e. \\SERVER1\HPFAX
-
-
-
- ============================================================================
- ============================================================================
- RightFAX OS/2 PM Driver - (11- Sep-95)
- Also, please note that this is a 32-bit driver, and thus, will only work
- with versions of OS/2 above 2.0.
-
-
- ============================================================================
- General Overview of the RightFAX OS/2 PM Driver
- The RightFAX PM print driver provides the user with a pop-up dialog in
- which fax destination information may be entered. This service can only
- be provided for OS/2 Presentation Manager (PM) applications.
- Character-based OS/2, DOS, and Windows applications will *NOT* benefit
- from this driver. In order to print from such applications, please see
- the options below. Windows applications running under OS/2 may also use
- the RightFAX Windows print driver which is shipped with the RightFAX
- package.
-
- Using this driver allows the user to fax directly from a PM application
- without having to separately start the RightFAX client utility (FAXUTIL).
-
-
- ============================================================================
- Options to using this driver include:
- * Printing from the application to the RightFAX network print queue using
- a LaserJet, Postscript, or plain-text compatible print driver, then
- providing fax destination information using the RightFAX client utility
- (FAXUTIL) which maybe started once and left 'minimized'.
-
- * Printing from the application as above, but providing fax destination
- information within the actual printed document using RightFAX embedded
- codes, thereby circumventing the need for the client utility (FAXUTIL).
-
- * After this driver is installed, the user may print from PM applications
- by choosing the newly-installed printer object as the print destination
- for the application.
-
- ============================================================================
- Installation of the RightFAX OS/2 PM Driver
-
- 1) Drag a printer template from the your OS/2 System's Templates folder in
- order to create a new printer object.
- 2) In the printer Name field, enter "RightFAX".
- 3) Click on the Install New Print Driver button.
- 4) Click on the Other OS/2 Printer Driver button.
- 5) In the Directory field, enter the directory to your \RIGHTFAX\CLIENT\PM
- directory.
- 6) Click on the Refresh button.
- 7) Double-click on the TIF File Capture driver in order to install it.
- 8) You should get a message stating that all the required files were
- successfully installed.
- 9) Be sure that the TIF File Capture driver is selected in the Default
- Printer Driver window.
- 10) Now choose an output port that is not being used for anything else.
- COM4 is a good choice.
- 11) Click on the Create button.
- 12) You should now have a 'RightFAX' printer object.
- 13) Some initial INI-file settings must be created. In order to do this, go
- into your \OS2\DLL\MDRIVER directory and execute the following command:
- "FAXDLG -I"
- The program should immediately return to the command prompt.
-
-
- ============================================================================
- Notes on the RightFAX OS/2 PM Driver
- * Unlike the other RightFAX client programs (eg. FAXUTIL and FAXADMIN),
- the driver does NOT bypass your user login if you do not have a password.
-
-
-
- ============================================================================
- ============================================================================
- RightFAX Windows-95 Client Package
-
- This package includes all software necessary to support Windows-95 clients
- with the RightFAX NT 4.02 fax server. The FaxUtil and FaxAdmin programs are
- similar to the Windows 3.1 versions. The PowerBar, which is available on
- Windows 3.1, is not available for Windows-95 as the PowerBar framework does
- not fit the new interface of Win-95. A similar pop-up interface has been
- developed for Win-95 which allows any Win-16 or Win-32 application to fax
- using an HP LaserJet III or PostScript driver. By using a standard PCL-5 or
- PostScript driver, documents are maintained as they would print in the most
- exacting specifications. TrueType, PCL-5, and Adobe fonts are all supported.
- Like RightFAX on Windows 3.1, the fax processing is all handled by the fax
- server and the client workstations are all free to go about their work.
-
- ============================================================================
- Workstation Requirements RightFAX 4.0 NT
- * Must have Client for Microsoft Networks installed
- * Must have NetBEUI, IPX./SPX-compatible Protocol (i.e. Microsoft's IPX,
- not Novell's IPX), or Microsoft's TCP/IP installed
- * One or more of the aforementioned protocols must be bound to the Client
- For Microsoft Networks
- * Must have a Windows-95 version of an HP LaserJet III driver available
- (this driver is shipped with Win-95).
-
- RightFAX 4.0 on Netware Networks (using Warp or OS/2)
- * Must have Client for Netware Networks installed (i.e. Microsoft's
- 32-bit Netware requester) or use the latest VLM's from Novell with the
- appropriate setup in Win-95. Instructions for setting up Win-95 to work
- with VLM's are detailed in the Win-95
- Resource Kit available from Microsoft. RightFAX has not been tested with
- NETX under Win-95 and no such testing will occur since Microsoft's Client
- for Netware Networks does all NETX does only faster. NOTE: in our testing
- we have found that use of VLM's instead of a 32-bit requester will result
- in dismal performance and reliability problems for Windows applications
- doing direct IPX calls (e.g. RightFAX). VLM's will not be supported after
- Microsoft and/or Novell release their 32-bit NDS compatible requesters for
- Win-95.
- * Must have IPX./SPX-compatible Protocol (i.e. Microsoft's IPX installed).
- Novell's IPX may be installed in addition to Microsoft's, but Microsoft's
- IPX provides IPX support for Windows applications. Without Microsoft's
- IPX protocol installed, Windows applications written to Novell's API's
- will think that IPX is not installed and such applications will not operate.
- * Must have a Windows-95 version of an HP LaserJet III or Apple LaserWriter
- II NTX driver available (both of these are shipped with Win-95).
-
-
- ============================================================================
- Installation
- 1) Choose Run... from the TaskBar Start menu and enter:
- J:\RIGHTFAX\CLIENT\WIN95\setup.exe, or
- \\SERVER\RIGHTFAX\CLIENT\WIN95\setup.exe
-
- 2) The Setup Wizard will install the RightFAX software in the folder of
- choice and will add a new Control Panel applet to the system.
- 4) Open the Printers folder (either from Control Panel or from the
- Settings... menu on the TaskBar).
- 5) Add a new network printer (do not choose Local Printer):
- Connect the printer to the RightFAX network fax queue:
- (You can answer Yes or No to the question, "Do you print from
- MS-DOS programs?")
-
- Next, you will be presented with a list of printer drivers. Choose an
- HP LaserJet III; or, if you have the optional RightFAX PostScript engine
- installed, you can alternately pick an Apple LaserWriter II NTX. Do not
- choose a LaserJet 4, IIID, IIIsi, etc.
-
- Finally, you will be presented with a dialog at which you can add a
- useful description for which to describe the printer:
-
- The RightFAX printer should not normally be setup as the default printer.
- At this point if you elect to print a test page the RightFAX pop-up fax
- address dialog will not be displayed so the test page printing should
- be skipped.
- 6) Go into the Control Panel and double-click the RightFAX Applet. From here
- you can configure the RightFAX software for target fax server and printers
- which should prompt for fax addressing:
-
- Any printer for which you want the pop-up fax addressing to be enabled must
- be listed in the Fax Printers list-box. To move a printer, select it in the
- Available Printers list and click the right arrow button. You must now set
- the name of the fax server if it is named something other than 'RIGHTFAX.'
- You can also configure whether to login as a specific RightFAX ID or as the
- RightFAX ID that matches the network name the user is logged in to the network
- as.
- 7) That's it! Happy faxing!
-
-
- ============================================================================
- Troubleshooting
- The RightFAX Fax Addressing dialog never pops up, but the document appears
- in FaxUtil as 'Info Not Complete'?
- -> The Spool Settings dialog for the RightFAX printer has the 'Print
- directly to the printer' option set. The Spool Settings must be set to
- 'Spool print jobs so program finishes printing faster'. It doesn't
- really matter if you can have printing start 'after last' or 'after
- first.' The 'Spool data format ' will always be RAW.
- -> The print driver to which you are printing is not designated as a
- RightFAX driver in the RightFAX Control Panel applet. Start the Control
- Panel, double-click the RightFAX applet, select the desired printer under
- the Available Printers list and move it to the Fax Printers list with the
- arrow button.
-
- The printer I installed does not show up in the Available Printers list in
- the RightFAX Control Panel applet?
- -> Only network printers are shown on the Available Printers list. Local
- printers are not displayed as they will not work properly.
-
- The RightFAX Fax Addressing dialog never pops up and nothing ever appears in
- FaxUtil?
- -> The RightFAX printer is not connected to a network print queue, or not
- connected to the proper network print queue.
- -> One or more files are missing from the RightFAX directory on the client
- workstation.
- -> The appropriate client requester and/or protocols are not installed.
- Try running the FaxUtil or FaxAdmin programs to verify proper networking
- software.
-
- We are getting various communications errors or errors about not being able to
- find the fax server?
- -> Use a 32-bit requester, i.e. the Microsoft Client For Netware Networks,
- instead of old 16-bit TSR-based DOS stuff, i.e. NETX or VLM's. NETX and
- VLM's were designed for DOS and Windows 3.1, both of which are 16-bit
- systems. Win-95 is a 32-bit system -- use 32-bit requesters.
-
- Graphics and line drawing is not appearing on fax pages?
- -> Make sure you are using a LaserJet III driver and not a LaserJet 4 driver.
- If using a LaserJet 4, graphics must be set to Raster, not HPGL; font
- downloading must be set to 'bitmap' mode, and printer resolution should be
- set to 300 DPI, not 600 DP.
-